jilibay Terms and Conditions

These Terms and Conditions govern your use of the jilibay platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to all the terms set out below. Please review this page carefully before you start playing.

Player Agreement Philippines Market Effective 2025

What You Need to Know Before You Play

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and jilibay ("the Platform"). They apply to all activities carried out on the jilibay website, including account registration, deposits, participation in promotions, and use of the game library. By creating an account, you confirm that you are at least 21 years of age, that you are located in the Philippines, and that you are accessing the platform voluntarily for entertainment purposes. If you do not agree with any part of these Terms, you must not register or continue using the platform. jilibay reserves the right to update these Terms at any time; continued use of the platform after any update constitutes acceptance of the revised Terms.

1. Eligibility and Account Registration

To register and maintain an account on jilibay, you must be at least 21 years of age and a resident of the Philippines. You are permitted to hold only one account; duplicate accounts may be suspended without prior notice. During registration, you are required to provide accurate and complete personal information. Providing false details — including a false date of birth — is a breach of these Terms and may result in immediate account closure and forfeiture of any balance. You are solely responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is your responsibility, and you must notify jilibay immediately if you suspect unauthorised access.

2. Deposits, Withdrawals, and Payments

All transactions on jilibay are conducted in Philippine pesos (PHP). Deposits are processed through the local payment channels listed on the Deposit page, and minimum deposit amounts are displayed for each available method before you confirm a transaction. jilibay does not accept deposits from third-party accounts; the payment method you use must be registered in your own name. Withdrawal requests are subject to identity verification and may require supporting documentation before they are processed. Processing times vary by payment method and are displayed on the Deposit page. jilibay reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity or a breach of these Terms.

3. Bonuses and Promotions

All bonuses and promotional offers available on the Promotion page are subject to their own specific terms, including minimum deposit requirements, wagering conditions, and expiry periods. These conditions are displayed alongside each offer and form part of these Terms by reference. Bonuses are intended for personal entertainment use only and may not be transferred between accounts. jilibay reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Any attempt to abuse a promotion — includingopening multiple accounts to claim the same offer, or exploiting a technical error — will result in the cancellation of the bonus and may lead to account suspension. Players are encouraged to read the full conditions of each promotion before opting in.

4. Responsible Gaming

jilibay is committed to providing a safe and responsible entertainment environment for all players in the Philippines. We offer tools to help you manage your play, including the ability to set deposit limits and take a break from the platform when needed. Full details of the responsible gaming tools available to you are outlined on the Responsible Gaming page, and we strongly encourage every player to review that page before and during their time on the platform. If you feel that your gaming activity is no longer enjoyable or is causing concern, please make use of the self-exclusion options available through your account dashboard. jilibay will never encourage a player to continue playing beyond their stated limits, and our support team is available to assist with any responsible gaming request. Players who are experiencing difficulties related to gaming are also encouraged to seek independent support from relevant organisations in the Philippines.

5. Fair Use and Prohibited Conduct

Players must use the jilibay platform solely for personal entertainment and in accordance with these Terms. The following conduct is strictly prohibited: using automated software, bots, or scripts to interact with the platform; colluding with other players to gain an unfair advantage; exploiting software errors or glitches; engaging in any form of fraud, money laundering, or criminal activity through the platform; and attempting to reverse-engineer or interfere with the platform's systems. jilibay monitors account activity and reserves the right to suspend or permanently close any account found to be in breach of these conduct rules. Any winnings generated through prohibited conduct will be voided, and jilibay may report such activity to the relevant authorities in the Philippines where required by law.

6. Intellectual Property

All content on the jilibay platform — including but not limited to the logo, game interfaces, text, graphics, and software — is the intellectual property of jilibay or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the platform without prior written consent from jilibay. Unauthorised use of any platform content may result in account termination and legal action where applicable under Philippine law.

7. Limitation of Liability

jilibay provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we make every reasonable effort to maintain platform stability, we are not liable for losses arising from technical interruptions, connectivity issues, or circumstances beyond our reasonable control. To the fullest extent permitted by applicable law in the Philippines, jilibay's total liability to any player in connection with their use of the platform shall not exceed the net deposits made by that player in the 30 days preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

8. Privacy and Data

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and use of your personal information as described in the Privacy Policy. jilibay takes the security of your data seriously and implements appropriate technical and organisational measures to protect it. You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements in the Philippines. For any data-related enquiries, please contact our support team through your account dashboard.

9. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws applicable to the operation of the jilibay platform. Any dispute arising from your use of the platform should first be raised with our support team, who will make every reasonable effort to resolve the matter promptly and fairly. If a dispute cannot be resolved through direct communication, it may be referred to the appropriate regulatory or dispute resolution body. jilibay is committed to handling all player complaints in a transparent and timely manner, and we encourage players to make use of the FAQ section as a first point of reference for common queries.

10. Changes to These Terms

jilibay reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will update the effective date displayed on this page. It is your responsibility to review these Terms periodically to stay informed of any updates. Continued use of the platform after changes have been published constitutes your acceptance of the revised Terms. If you do not agree with any updated Terms, you should stop using the platform and contact our support team to close your account. We recommend bookmarking this page and checking it regularly, particularly before making a deposit or claiming a promotion.

Last reviewed: 2025. For questions about these Terms, visit our FAQ page or contact support through your account dashboard after signing in via the Login page.

Quick Answers About Our Player Agreement

Common questions Filipino players ask about the jilibay Terms and Conditions.

The minimum age to register and play on jilibay is 21 years old, in line with the requirements applicable to online entertainment platforms operating in the Philippines. During registration, you will be asked to confirm your date of birth, and jilibay reserves the right to request supporting identification documents to verify your age at any point. Accounts found to belong to players under the age of 21 will be closed immediately, and any balance in the account will be handled in accordance with applicable regulations. We take this requirement seriously as part of our broader commitment to responsible gaming and player welfare. If you are unsure whether you meet the eligibility criteria, please review the full Terms above or visit our FAQ page before registering.

No. Each player is permitted to hold only one account on jilibay. Creating duplicate accounts — whether under the same name, the same payment method, or the same device — is a breach of these Terms and may result in all associated accounts being suspended without prior notice. Any bonuses or winnings accumulated across duplicate accounts may be voided. If you have accidentally created more than one account, please contact our support team through your account dashboard as soon as possible so the situation can be resolved. Maintaining a single account ensures that your play history, VIP tier progress, and promotion eligibility are all tracked accurately and fairly.

When jilibay makes material changes to these Terms, the effective date at the bottom of this page will be updated to reflect the revision. It is your responsibility as a player to check this page periodically, particularly before making a deposit or claiming a promotion. Continued use of the platform after updated Terms have been published constitutes your acceptance of those changes. If you disagree with any revised Terms, you should stop using the platform and contact support to request account closure. We aim to communicate significant changes clearly so that players always have the information they need to make informed decisions about their activity on the platform.

The FAQ page covers the most common questions Filipino players have about registration, deposits, promotions, VIP tiers, and responsible gaming — all written in plain Philippine English. If your question is not answered there, you can reach our support team directly through the contact option available in your account dashboard after signing in via the Login page. For questions specifically about responsible gaming tools or self-exclusion, the Responsible Gaming page provides detailed guidance. We are committed to responding to all player enquiries promptly and transparently, and no question is too small to raise with our team.

Ready to Get Started on jilibay?

Now that you have reviewed the Terms and Conditions, you are ready to create your free account and explore everything the platform has to offer — from casino-style games and live dealer tables to local PHP deposits and an active VIP programme, all from your mobile browser anywhere in the Philippines.